Contact

Metro Chem Group

FOR CHEMICAL BUSINESS

MAILING ADDRESS

METRO CHEM GROUP
CITY CENTER, A – 110, NEAR ASARWA BRIDGE, NEAR IDGAH CIRCLE, PREM DARWAJA ROAD, ASARWA, AHMEDABAD – 380 016 INDIA GUJARAT

Toll Free Number

+91 98795 89539

EMAIL ADDRESS

Ahmedabad, India:

adi@metrochemgroup.com

Hongkong, China:

info@metrochemgroup.com

Dubai, U.A.E. :

admin@metrochemgroup.com

HOW FAST DOES OUR COMPANY RESPONSE?

We recommend to send us an email:
Our email system is connected to ERP in computer and mobile phone and gives alarm till tickets solved. We can get details of tickets within 15 minutes and assign to the relative department. Every ticket will be responded within six hours.

HOW DO WE DEAL WITH NEW INQUIRY?
Our ERP will get inquiry details and contact from inquiry and our sales team will analyze and assign it to the concern sales representative.
Our sales representative will open the file and give response shortly and follow up status. Normally, our sales representative will give perfect quotation after understanding customer’s requirement within 12 hours.
HOW DO WE FOLLOW UP EACH ORDER?
We take every order very carefully and seriously. We follow up in five steps and make a traceable record.
Production arrangement—>Quality Report—>Logistic Arrangement—>Documents verification—>Arrival reminder

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